Job openings for customer care manager in kolkata kolkata south kolkata

Job Position : Care Manager
Location: South Kolkata
Job Type: Full-time
Salary : Hike on CTC

Department: Elderly Care
Reports To: Director of Elderly Care Services
Job Summary:
We are seeking a compassionate and experienced Care Manager to oversee the delivery of high-quality care services to ourelderly clients. The ideal candidate will be responsible for coordinating care plans, managing a team of caregivers, and ensuringthe well-being and comfort of our elderly clients.


Key Responsibilities:

1-Client Assessment and Care Planning:
Conduct thorough assessments of elderly clients' care needs.
Develop personalized care plans in collaboration with clients, their families, and healthcare professionals.
2-Care Coordination:
Coordinate and manage the delivery of care services to clients.
Schedule and assign caregivers based on client needs and preferences.
3-Team Management:
Recruit, train, and supervise a team of caregivers.
Conduct regular performance evaluations and provide ongoing support and guidance.
4-Client and Family Communication:
Maintain regular communication with clients and their families.
Address any concerns or issues promptly and effectively.
5-Quality Assurance:
Implement and monitor quality assurance measures to ensure the highest standards of care.
Conduct regular assessments of caregiver performance and client satisfaction.
6-Documentation and Reporting:
Maintain accurate and up-to-date client records.
Prepare regular reports on client progress and care services.